Sites covered by this Privacy Statement
This Privacy Statement applies to all WORKSPACELIGHTS.co.nz-owned websites and domains, and our wholly owned subsidiaries ("WORKSPACE websites").
Links to non-WORKSPACE websites
Types of information we collect
How we use your information
WORKSPACE uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some WORKSPACE websites. Occasionally we may also use your information to contact you for market research regarding WORKSPACE products or services. We will give you the opportunity to choose your privacy preferences regarding such communications (see Your privacy preferences and opting out). Credit card information is used only for payment processing and fraud prevention. Sensitive personal information is collected only to facilitate our financial service providers’ credit decisions and will be shared with them only with your permission. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or WORKSPACE and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases. Personal data collected online may also be combined with information you provide WORKSPACE through other sources such as product registration, call centers or public events such as trade shows or seminars. Personal data given to WORKSPACE may be transferred across country borders for the purposes of data consolidation, storage and simplified customer information management. Non-personal data is aggregated for reporting about WORKSPACE website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
Who we share your information with
WORKSPACE will not sell, rent or lease your personal information to others. WORKSPACE will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. WORKSPACE shares customer information across WORKSPACE-owned business entities and companies working on our behalf, but only as described above in How we use your information. WORKSPACE contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in How we use your information. Suppliers and service providers are required to keep confidential the information received on behalf of WORKSPACE and may not use it for any purpose other than to carry out the services they are performing for WORKSPACE. These service providers may change or we may contract with additional service providers to better accommodate our customers. WORKSPACE will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law. WORKSPACE or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, WORKSPACE will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.
WORKSPACE gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product-specific and service-specific information and WORKSPACE marketing communications. WORKSPACE communications may include new product information, special offers, or an invitation to participate in market research. This option does not apply to communications for the purpose of administering order completion, contracts, support, product safety warnings or updates.
Your privacy preferences and opting out
WORKSPACE will not use your personal information for a different purpose than the one stated when you provided your data. Examples of unrelated uses include sending communications about special offers, product information, and marketing messages. You can, however, choose to receive these types of non-subscription communications by following the instructions below.
To opt-out of receiving communications you have expressly requested (such as e-mail newsletters, software updates, etc.), return to the Web page(s) where you originally registered your preferences and follow the opt-out instructions.
Your information and third-party companies
Certain WORKSPACE services are linked with those from unrelated third-party companies, some which offer you the option to share with both WORKSPACE and the third party personal data you provide. Examples include the ability to register software products from multiple vendors from a single WORKSPACE Web page, to request communications from WORKSPACE marketing or solution partners, or to enable order completion through a reseller. We will not share your personal information with those third-party companies unless you make that choice.
Access to and accuracy of your information
WORKSPACE strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of WORKSPACE’s websites may limit access to specific individuals through the use of passwords and other personal identifiers. The most effective way to view and change your personal information is to return to the section where you submitted your information and click on the "My Account" button and follow the instructions on that page.
Keeping your information secure
WORKSPACE is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, WORKSPACE has in place appropriate physical and managerial procedures to safeguard the information we collect. We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window. Credit card numbers are used only for processing payment and are not used for other purposes. As part of real-time payment processing, WORKSPACE subscribes to a fraud management service. This service gives you and WORKSPACE an extra level of security to guard against credit card fraud to protect your financial data.
Changes to this Statement
If there are updates to the terms of this Privacy Statement, we will post those changes and update the revision date on this page, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, WORKSPACE will provide notification to affected customers.